Solved: Can’t Open Mac Download File or Can’t Download Mac Software

Support, Posted by DoYourData

Some Mac users say that they can’t download programs from other website except Mac App Store, or they may can’t be opened the download file. When they click on the download file, it says “xxx can’t be opened because it is from an unidentified developer”. For example:

Solved: Can’t Open the Download File or Can’t Download Mac Software

If you are facing this problem while you are downloading & installing DoYourData Software, you can follow these simple steps to solve this issue.

Step 1: Click “Launchpad” --> Find “System Preference”, and Open it --> Click “Security & Privacy”.

Solved: Can’t Open the Download File or Can’t Download Mac Software

Step 2: Change the setting, enable your Mac can download from “Anywhere”.

Solved: Can’t Open the Download File or Can’t Download Mac Software

If you have upgraded your Mac to macOS 10.12 Sierra or higher, you just click “Open Anyway”, like this:

Solved: Can’t Open the Download File or Can’t Download Mac Software

Step 3: Re-download the software or re-open the download file on your Mac. Then install it on your Mac, you can follow this guide: http://www.doyourdata.com/support/product/mac/install-and-activate-mac-software-doyourdata.html

DoYourData Mac software are 100% safe and clean. If you have any question, feel free to contact us by sending an email to support@doyourdata.com.