DoYourData Support Center

Email Support

If you have any question about purchase, download, product, license code, activation, technical support or any other question, feel free to contact us by sending an email to [email protected]. We will reply you as soon as possible within 24 hours. Or you can find the right solution in the following FAQs.

Sales FAQs

• I Haven't Received the Order Information after Purchase
• Where Can I Download My Purchased Software?
• How to Regain My License Code?
• Refund Policy and Guide
• How to Get a Copy of the Invoice/Receipt for My Purchase?
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Technical & Product FAQs

• Data Recovery: How to Export and Import Scanning Result?
• Super Eraser: It Asks to Format after Wiping the Hard Drive or Storage Device, What Should I Do?
• Can't find the lost files or the recovered data can't be opened correctly?
• Solved: Hard Drive or External Device Is Not Showing Up
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Mac Product FAQs

• How to Enable ‘Full Disk Access’ in macOS?
• When I restart the activated Mac software, it requires license code again, what should I do?
• How to Easily Install and Activate Mac Software | DoYourData
• Fix External Device Not Showing Up on Mac
• More >>