DoYourData Support Center

Email Support

If you have any question about purchase, download, product, license code, activation, technical support or any other question, feel free to contact us by sending an email to support@doyourdata.com. We will reply you as soon as possible within 24 hours. Or you can find the right solution in the following FAQs.

Sales FAQs

• I Haven't Received the Order Information after Purchase
• How to Regain My License Code?
• Refund Policy and Guide
• How to Get a Copy of the Invoice/Receipt for My Purchase?
• 100% Secure Online Purchase
• More >>

Technical & Product FAQs

• Data Recovery: How to Export and Import Scanning Result?
• Super Eraser: It Asks to Format after Wiping the Hard Drive or Storage Device, What Should I Do?
• Can't find the lost files or the recovered data can't be opened correctly?
• More >>

Mac Product FAQs

• Recover Lost Data from System Hard Drive under macOS 10.13 High Sierra
• When I restart the activated Mac software, it requires license code again, what should I do?
• How to Easily Install and Activate Mac Software | DoYourData
• More >>