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DoYourData Support Center

Email Support

If you have any question about purchase, download, product, license code, activation, technical support or any other question, feel free to contact us by sending an email to [email protected]. We will reply you as soon as possible within 24 hours. Or you can find the right solution in the following FAQs.

Sales FAQs

Sales FAQs

  • I Haven't Received the Order Information after Purchase
  • How to Regain My License Code?
  • Refund Policy and Guide
  • How to Get a Copy of the Invoice/Receipt for My Purchase?
  • 100% Secure Online Purchase
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Technical & Product FAQs

Technical & Product FAQs

  • Data Recovery: How to Export and Import Scanning Result?
  • Super Eraser: It Asks to Format after Wiping the Hard Drive or Storage Device, What Should I Do?
  • Can't find the lost files or the recovered data can't be opened correctly?
  • More >>
Mac Product FAQs

Mac Product FAQs

  • How to Enable ‘Full Disk Access’ in macOS?
  • When I restart the activated Mac software, it requires license code again, what should I do?
  • How to Easily Install and Activate Mac Software | DoYourData
  • More >>

Product User Guide

Learn How to Use Our Products

  • Do Your Data Recovery for Windows

    Do Your Data Recovery

  • Do Your Data Recovery for Mac

    Do Your Data Recovery for Mac

  • Do Your Data Recovery for iPhone - Windows

    Do Your Data Recovery for iPhone

  • Mac uninstaller

    DoYourData AppUninser

  • Super Eraser

    DoYourData Super Eraser

Guide and Tips

Data Recovery

  • Seagate HDD Data Recovery
  • Formatted Partition Recovery Free
  • Recover Lost Data from an Unrecognized External Hard Drive
  • Recover Lost Files after Reinstalling Windows Operating System
  • Windows 10 Data Recovery

Mac Data Recovery

  • Recover Lost Files from Mac SSD
  • MacBook Pro Data Recovery
  • Restore Photos from Mac or Emptied Trash
  • Recover USB Drive Data on Mac
  • Best Mac OS 10.12 Sierra Data Recovery Solution

iPhone Data Recovery

  • How to Recover Deleted Photos from iPhone Recently Deleted Album?
  • How to Recover Lost Data from iPhone 7 (iOS 10)?
  • iTunes Data Recovery Solution
  • iPad Air Data Recovery
  • DoYourData Software Can't Recognize iPhone/iPad/iPod touch on Computer, What Should Do?

Storage Media Recovery

  • Recover Lost Photos on SD Card
  • How to Recover Lost Data from Corrupted Memory Card?
  • Recover Deleted Files from Western Digital External Hard Drive
  • Recover Lost Data from Memory Stick
  • Old, Unused, Discarded, Dead External Hard Disk Data Recovery

Wipe & Destroy Data

  • How to Format Hard Drive on PC and Avoid Data Recovery?
  • How to Permanently Erase SD Card Data
  • Permanently Wipe Photos from Digital Camera
  • Kill Mac Data Dead with Mac Data Destruction Software
  • Permanently Format Mac Hard Drive

Mac Management

  • Three Ways to Uninstall Mac App
  • How to Completely Uninstall Software on Mac?
  • Top Five Mac Cleaning Software for OS X 10.11 EI Capitan
  • Quickly Find and Remove Duplicate Files on Mac
  • Best Uninstaller for macOS Sierra
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